Delta Limits Sky Club Access, Introduces Delta One Club : Travel Weekly


Starting June 1, Delta will limit Sky Club access to three hours before a scheduled flight and will make clubs off-limits to travelers who have arrived at their final destination.

The carrier also announced on Wednesday that it will begin opening a network of Delta One clubs starting in 2023.

In a letter to Sky Club members, Sky Club general manager Claude Roussel explained that Delta is implementing the new entry restrictions in a bid to limit crowding as more and more people return to the sky.

Related on file: Delta’s Claude Roussel on the opening of the largest lounge to date

“Our goal is to ensure that the best club experience remains available to you, while ensuring that you can enjoy the service and exclusive atmosphere you expect from Delta Sky Club,” the letter reads. “As we continue to invest in our long-term growth with bigger and better clubs across our network, we appreciate your understanding as we strive to balance the popularity of our clubs with the elevated experience you deserve. .”

Under the new rules, connecting travelers will still be able to enter Sky Clubs upon arrival of their inbound flight. Additionally, when routes are delayed, customers will still be allowed to enter a Sky Club within three hours of the originally scheduled departure time.

Related: Airport lounges are slowly reopening for domestic travelers

Although most people who have arrived at their final destination will not be permitted to enter Sky Club, an exception will be in place for Delta One Business Class customers.

Delta One customers will also begin having their own exclusive lounges next year, joining business class customers at United and American, who have access to those carriers’ Polaris and Flagship lounge networks, respectively.

The first Delta One lounge, a 36,000 square foot facility, is set to open next year in Terminal 4 at New York-JFK. Delta plans to open the second Delta One Club in 2024 in Terminal 3 at LAX. The 10,000-square-foot club will be connected to the recently opened Sky Club in LAX’s Terminal 3.

“At both clubs, visitors can expect a dedicated level of service that enhances the lounge experience for Delta One customers,” the carrier said.


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