Launch of the Ritz-Carlton Club Elevated Experience in Mainland China


A private sanctuary of distinctive indulgences, curated culinary journeys and thoughtful encounters await discovery.

The Ritz-Carlton, part of Marriott Bonvoy’s portfolio of 30 extraordinary hotel brands, is enhancing guests’ journeys with enhanced Ritz-Carlton Club offerings at its 13 hotels in mainland China. From Beijing, Shanghai and Shenzhen to Guangzhou, Xi’an and Harbin, The Club is a private sanctuary of unique indulgences, curated culinary journeys and personalized encounters that create deeply meaningful and memorable experiences for business and leisure travelers. Hobbies.

The Club anticipates and responds to the needs of the next generation of luxury customers who seek inspiration and balance in their lives even when working and traveling. Upon arrival at the Club, guests can expect a warm and personal welcome to an exceptional world, where the Ladies and Gentlemen of The Ritz-Carlton have creatively redefined traditional perceptions of luxury, imbuing the idea of ​​a deeper meaning that enriches, elevates and transforms living.

“We are delighted to invite travelers to enjoy expanded experiences within The Ritz-Carlton Club across our portfolio in mainland China,” commented Donna McNamara, vice president and global brand manager of The Ritz-Carlton. “We are continually looking for ways to innovate, ensuring we not only meet but exceed the needs of today’s luxury travelers, and we are excited to evolve the Ritz-Carlton Club experience for a an even more organized, immersive and invigorating escape.”

Immersive experiences at the Ritz-Carlton Club

The Ritz-Carlton Club is a state of mind as much as a place. This is where guests can be immersed in what they seek, whether it is a private sanctuary of comfort and relaxation, or a greater appreciation for the culture and customs of a destination. Through points of interest and exclusive offers, the Club is a place where customers become the creators of their own experiences. For example, at the Club Lounge in The Ritz-Carlton, Xi’an, guests are invited to participate in the art making of terracotta, a traditional pottery craft that is part of the intangible cultural heritage of Xi’an. To The Ritz Carlton, Harbin, you can try your hand at the charming traditional Oroqen art of birchbark painting. The Club welcomes guests traveling with their families with child-friendly amenities in a dedicated area, where the little ones can have fun with games, coloring books and craft activities.

Evocative culinary journeys

The Club Lounge dining experience has always been one of the Club’s inimitable offerings. The menus evoke the stories of the destination, and the impeccable attention of the Ladies & Gentlemen reinforces the feeling of immersion in rare luxury. The Club’s signature five-meal offering includes breakfast, lunch, afternoon tea, hors d’oeuvres and cordials that showcase the best of local culinary arts. From classic Cantonese dim sum to The Ritz-Carlton, Guangzhou nightcaps made with Yuhua green tea, a local specialty in The Ritz-Carlton, Nanjing, organized food tours take guests to unexpected and delicious places. These can include forays into cocktail rituals and stories with a mixology master in the evening, or wholesome seasonal organic ingredients unique to that particular destination.

Personalized meetings

No trip is alike at the Ritz-Carlton Club. A few days before their arrival, the Ladies & Gentlemen are already preparing to welcome the guests by name, as well as a personalized invitation to enjoy the amenities and programs of the Club Lounge. Guests are greeted with seasonal and locally inspired amenities along with a selection of thoughtful services such as complimentary dry cleaning or laundry, personalized recommendations to nearby destinations and meeting spaces exclusively for Club guests. In the evening, the housekeeping team brings specially selected blanket amenities for bedtime. Every detail is meticulously cared for and every desire is anticipated in moments of true connection that will stay with guests long after they leave. Following a most memorable stay, Club guests receive a fond farewell with a thoughtful parting arrangement, as well as a warm invitation to return.

“The desire for luxury travel is growing exponentially in China, and authentic experiences of local culture that complement traditional luxury hotel offerings have been well received by our next generation of guests,” said Lawrence Ng, Vice President, Sales and Marketing, Greater China, Marriott International. “With the launch of enhanced Ritz-Carlton Club services, we look forward to providing many more thoughtful luxury experiences for our Club guests during their stay with us.”

For more information about the Ritz-Carlton, visit

About Marriott Bonvoy®

Marriott Bonvoy, Marriott International’s award-winning travel program and marketplace, gives members access to transformative and eye-opening experiences around the corner and around the world. Marriott Bonvoy’s portfolio of 30 extraordinary brands delivers renowned hospitality in the world’s most memorable destinations. Members can earn points for stays at hotels and resorts, including all-inclusive resorts and premium home rentals, as well as through everyday purchases with co-branded credit cards . Members can redeem their points for experiences such as future stays, Marriott Bonvoy Moments or through partners for luxury products from Marriott Bonvoy boutiques. With the Marriott Bonvoy app, members enjoy a level of personalization and a contactless experience that allows them to travel with peace of mind. To join for free or for more information about Marriott Bonvoy, visit To download the Marriott app, go to here. Travelers can also connect with Marriott Bonvoy at Facebook, Twitterand instagram.

About Marriott International

Marriott International, Inc. (NASDAQ: MAR) is based in Bethesda, Maryland, USA, and comprises a portfolio of more than 8,000 properties under 30 leading brands spanning 139 countries and territories. Marriott operates and franchises hotels and licenses resorts around the world. The company offers Marriott Bonvoy™, its award-winning travel program. For more information, please visit our website, and for the latest company news, visit Marriott News Center. Plus, connect with us on Facebook and @MarriottIntl ​​on Twitter and Instagram.

Michele Lv
Regional Manager, Public Relations


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