Look inside: Delta’s new Chicago O’Hare Sky Club boards right from the lounge! [Early Review]

0
Eye of the Flyer, a division of Chatterbox Entertainment, Inc. has partnered with CardRatings for our credit card product coverage. Eye of the Flyer and CardRatings may receive commission from card issuers. The opinions, criticisms, analyzes and recommendations belong solely to the author and have not been reviewed, approved or approved by any of these entities. As an Amazon Associate, I earn from qualifying purchases.

Delta Air Lines is moving into a new terminal at Chicago O’Hare International Airport (ORD) on Wednesday, October 12.

Delta is moving from Terminal 2 to Terminal 5 (“the international terminal”). And with their new digs comes a new 22,600 square foot Sky Club capable of accommodating around 400 guests.

In addition, the new lounge has two doors where some guests can board directly from the club!

(Those of us flying to/from O’Hare for Chicago seminars next week – and who have access to Sky Clubs, perhaps via one of those co-branded Delta Amex cards – will have a chance to ‘benefit !)

The airline opened the club Tuesday morning to invited media – and Eye of the Flyer was there to check it out and give you a sneak peek!

Delta’s move to Terminal 5

Keep in mind that Delta is a new tenant in an operating terminal shared with other airlines. It’s not quite as massive a construction project or undertaking as the LAX SkyWay or the beautiful new LaGuardia Terminal.

But Delta has improved their place a bit (with improvements still in progress).

Interesting Fact: Delta claims it’s the only global airline at O’Hare that uses self-service bag drop for customers.

The move makes life easier for Delta passengers connecting on flights with SkyTeam and joint venture partners (think Air France, KLM, etc.). And, hello, AeroMexico mileage runners! No need to go between T2 and T5!

New Delta Sky Club in Chicago O’Hare

You’ll find Delta’s new Chicago O’Hare Sky Club just to the left of gate M11.

Once through security, turn right then another right. The club will be on your left.

There are three self-check-in kiosks as well as a staffed office.

Unlike the previous three new Delta Sky Clubs (Salt Lake City, Los Angeles, and LaGuardia), this club is all on one level. There is no escalator upstairs. (Just an observation – not a criticism.)

Claude Roussel, general manager of Delta Sky Clubs at Delta, said pieces by area artists help give Sky Clubs a local feel.

First impressions of the new O’Hare Delta Sky Club

Delta continues to impress with its new Sky Club designs and features. (I’ll deal with overcrowding in a separate article.)

The high ceilings of the new O’Hare Lounge, along with some of the light fixtures and seating options immediately reminded me of the New York-LaGuardia club. One of the Delta company members said the new club reminded them more of Los Angeles – because the ORD Sky Club is longer and narrower than the one in LaGuardia.

I was given an information sheet when I entered the club. He listed the show’s real estate as 22,600 square feet. I pointed out to a representative from Delta Corporate Communications that I thought that was a typo. It looks more like 32,600.

Delta has implemented high ceilings, curved walkways and lots of little nooks and crannies to make the club feel huge.

As is becoming the norm, Delta offers plenty of power options near almost every seat. Many cabins offer access to USB-A, USB-C, and electrical outlets.

A Delta representative told me that Sky Club phone booths have proven to be very popular. They are soundproof and have power sources.

Booths are ideal for video calls and phone calls. (Well, at least for those of us who don’t need to look important and share our appeals with the rest of the world.)

Delta also added an ADA-focused booth. It’s like a conference room!

Boarding flights directly from the Delta Sky Club

In a first for Delta, some passengers won’t have to leave Sky Club and go to the gate to board their flights. Why? Two jet bridges are connected to the new lounge!

One end of the saloon features an auxiliary jet deck that connects to the main gangway at Gate M11. Thus, passengers on flights departing from M11 can refresh their heels and launch themselves into the Sky Club until they board.

For now, M11 will only be used for flights between ORD and New York-LaGuardia. We may see other destinations further down the road. It has been in effect since October 12.

During this time, the Sky Club bridge to gate M14 will open at some point. (No specific times were given.) Partner flights (think Air France and KLM) will board from this gate. An AeroMexico flight parked there during the press preview. (Again: SkyTeam Elite Plus members: don’t forget your lounge benefits when traveling internationally, especially MQD journeys!)

This feature is exclusive (Delta-wise) to O’Hare Club. Of course, it would be nice to see him at clubs like LAX, JFK and a few others. But their locations don’t make it convenient.

(I suggested to Mr. Roussel that this functionality could perhaps be added to MSP’s C Concourse Club. You know, so those of us who fly to destinations such as Fargo, Grand Forks, Sioux Falls and other Upper Midwest hotspots might happily board from a Sky Club to a regional jet. Mr. Roussel, ever the gentleman, politely smiled at me and my idea.)

ORD Sky Club: Food and drink

Let’s tackle this head-on: yes, hot dogs will be available in the new sky club.

Some of the other offerings we tried included basic Delta Sky Club products and a few others that I hadn’t tasted yet.

The apple BBQ chicken thighs, Brussels sprouts and macaroni and cheese were delicious.

The chicken and the maple syrup jalapeño waffle are not as spicy as one might fear. (I was afraid – I’m not a big spicy fan.)

As for drinks, you will find a few water and coffee stations around the club.

There’s also a staffed bar offering free and premium alcoholic drinks.

More, wine lovers can sip a few sips in this wine bar on the other side of the lounge.

Wine bar at the new Delta Sky Club in Chicago O'Hare

Toilets and showers

In addition to men’s and women’s restrooms, the new Sky Club also includes multi-gender restrooms.

The showers are downright spa-like.

There is also an ADA compliant shower.

Oh, the club also has what is called a ‘wellness room’. Simply put (I had to ask) it’s a lactation/breastfeeding room. Maybe I’m late to the party, but I didn’t realize “Breastfeeding” and “Nursing” are so offensive. (I’m not shaming Delta. This is a wussy-at-whole society thing.) Imagine someone thinking that a wellness room was a place to get some kind of medical relief for a cold or something. You open the door and – yes. There is no way this scenario will end well.

Final approach

Delta Air Lines is moving from Chicago O’Hare Terminal 2 to Terminal 5 on October 12. This move is accompanied by the opening of a brand new Sky Club. The new lounge is tastefully designed and offers excellent food and beverage options.

Once you’ve visited the new club, come back and share your thoughts on the new Sky Club!

Eye of the Flyer, a division of Chatterbox Entertainment, Inc. has partnered with CardRatings for our credit card product coverage. Eye of the Flyer and CardRatings may receive commission from card issuers. The opinions, criticisms, analyzes and recommendations belong solely to the author and have not been reviewed, approved or approved by any of these entities. As an Amazon Associate, I earn from qualifying purchases.

Responses are not provided or commissioned by the banking advertiser. Responses have not been reviewed, approved or otherwise approved by the Banking Advertiser. It is not the banking advertiser’s responsibility to ensure that all messages and/or questions are answered.


Share.

Comments are closed.